Web Forms Software & Case Management

The easy way to collect data from your website and streamline case management securely and compliantly

Wizuda Web Forms Software and Case Management provides a centralised platform through which all requests can be received, tracked and managed in a secure and compliant way. With options to embed forms onto your company website, Wizuda simplifies the data collection process with security, encryption, and audit trails throughout, enabling you to demonstrate each request was managed compliantly.

Key Benefits of Web Form Software

With Wizuda Web Form Software all the data going to and from your web server and users is encrypted to prevent eavesdropping or tampering. Users can trust they are connecting to your website safely. Our secure Web Form Software prevents data breaches by encrypting sensitive attachments and emails, also optimising processes and management of requests and applications.

Wizuda Web Form Software key benefits include:

  • Streamline and centralise how requests/applications are managed
  • Embed into your website providing an easy way for customers to provide information
  • Easy to use case management creating operational efficiencies
  • Accelerate the time from request/application receipt to fulfilment
  • Meet SLAs
  • Prevent data breaches by encrypting personally and commercially sensitive emails and attachments
  • Share confidential and/or commercially sensitive information with no file size limitations
  • Reduce the cost and administrative burden of manual processes
  • Meet legislative and industry compliance requirements, including the EU GDPR

Customisable Web Forms

Wizuda Web Forms are fully customisable and brandable and can be embedded onto your company website, simplifying the data collection process, with security and encryption by default.

Web Forms can be used for a multitude of purposes, including but not limited to:

Loyalty Scheme Registration
Subject Access Requests
Freedom of Information Requests
Job Applications
Customer Feedback And Complaints
Internal Company Requests

The Wizuda Web Form Designer

Using the drag and drop form designer, you can create the form to the exact specification you require, including the ability to show and hide fields based on answers given by the user submitting the form. Every field is fully customisable, and the user can specify if the field is mandatory or optional.

Features Overview

  • Easy to use drag & drop form designer
  • Simply choose each field type you wish to use
  • Apply company branding, fonts & logos
  • Option to set ID verification rules
  • State file types and sizes you allow
  • Includes logic hierarchy for questions and answers

Case Management Software

Wizuda’s Case Management provides a centralised platform through which all form submissions can be received, tracked and managed within SLA timeframes, securely and compliantly, simplifying the data collection process, with security and encryption by default.

Wizuda Case Management is an enterprise software solution which enables your organisation to:

Security and Privacy by Design

Built with security and privacy by design, Wizuda provides flexibility with regards to ways in which users can be authenticated, depending on your organisations’ specific requirements. All data is automatically encrypted end-to-end with full auditing of all user access activities. Users can login securely and access files that have been shared with them even while on the move, from any device including tablet and mobile, and do so securely.

With Wizuda, Users can stay in control of their information by:

  • Specifying the location data can be accessed from
  • Preventing actions such as download and copy/paste
  • Applying watermarks
  • Retracting data
  • Applying data retention schedules
  • Revoking access
  • Viewing audit logs
  • Granular permission levels
  • Authorisation/approval workflows

Web Forms Software & Case Management Features

Wizuda Case Management & Web Forms Software has a wide range of features that suit each industry’s specific needs. Whether your primary focus is to schedule emails and automate alarms and notifications or have a complete audit trail and compliance reporting, our Case Management & Web Forms Software covers the most basic needs to the most complex ones.

  • Custom web form designer
  • Website integration
  • Case management with SLA management
  • Extensive calendar & holiday setting options
  • Automated alarms & notifications
  • Case management dashboard
  • Manual & automated ID verification options
  • Geolocation access controls
  • Case management reports
  • Encryption by default
  • Granular permission levels
  • Document view & download settings
  • Data retention schedules
  • Email scheduling
  • Domain whitelists and blacklists
  • In-built data breach prevention safeguards
  • Full audit trail and compliance reporting

Fully hosted, on-site and hybrid delivery options are available.