Freedom of Information Portal

Secure. Compliant. Centralised.

Managing Freedom of Information (FOI) and Subject Access Requests (SARs) has never been easier — or more compliant. Wizuda’s FOI Portal gives you a centralised, auditable platform to receive, manage and fulfil requests securely and within SLA timeframes.

Built with privacy, encryption and auditability by design, Wizuda ensures that every FOI and data subject request is handled in full alignment with GDPR, NIS2, and other regulatory frameworks. Whether embedded on your website or integrated into your internal workflows, Wizuda provides the tools to meet public obligations while maintaining security and operational efficiency.

Purpose-Built for FOI Compliance

  • Centrally manage all incoming FOI and SAR submissions
  • Track and respond within SLA timeframes
  • Demonstrate full compliance with GDPR, FOI Acts, NIS2, and more
  • Maintain a complete audit trail for governance and assurance
  • Automate responses, notifications, alerts and case escalations
  • Ensure secure transfer of sensitive or large files

Secure Case Management with Built-in SLA Controls

Wizuda’s Case Management Platform supports your FOI team with automation, tracking, verification and security—ensuring every request is fulfilled securely and on time.

Key Case Management Capabilities

Whether you’re managing 10 requests or 10,000, Wizuda ensures consistent, compliant handling — with enterprise-grade security and zero file size limitations.

  • Centralised dashboard for team collaboration
  • Customisable SLAs with automated deadline tracking
  • Role-based access controls and approval workflows
  • Manual or automated ID verification options
  • Granular permissions and activity auditing
  • Encryption by default, including attachments and communications
  • Geolocation-based access and data download controls
  • Full audit trails of user actions

Web Forms: Secure Data Collection from Your Website

Collect FOI and SAR data directly from your website using customisable, brandable forms. Data is encrypted in transit and at rest and integrates directly into the case management workflow, simplifying the data collection process, with security and encryption by default.

Key Features:

  • Drag-and-drop form builder
  • Conditional fields with logic rules
  • Set mandatory fields & ID upload
  • Branded styling & font control
  • File type and size controls
  • Website embedding without external hosting

Use Cases:

  • Subject Access Requests
  • Customer Complaints
  • Internal Requests
  • Job Applications
  • Feedback & Registration Forms
  • Loyalty Schemes

Privacy and Security by Design

Wizuda is built to protect personal and commercially sensitive data by default. Admins retain full control over access, movement, and retention of data through granular permissions and automation.

Control Options

  • Geolocation access restrictions
  • Watermarks and download blocks
  • Data retention scheduling
  • Secure sharing with zero file size limits
  • Audit logs and activity tracking
  • Authorisation & approval workflows
  • Access revocation and retraction

Full FOI Portal Feature Set

Wizuda’s FOI Portal is packed with configurable features to support your unique operational, legal and data security needs.

Web Form Features

  • Custom web form designer
  • Embedded on your website
  • File upload & size control
  • Brand Customisation
  • Conditional fields & logic rules

Case Management Features

  • SLA tracking & case dashboards
  • Calendar & holiday settings
  • Automated alerts & escalations
  • Manual & automated ID verification
  • Case reports & compliance exports

Security & Control

  • End-to-end encryption
  • Role-based access & approvals
  • Geolocation access control
  • Email scheduling
  • Domain white/blacklists

Deployment Options

Wizuda’s FOI Portal and Case Management platform can be delivered:

  • Fully hosted in the cloud
  • On-premise in your secure environment
  • As a hybrid solution

Ready to Take Control of Your FOI Process?

Let us show you how Wizuda’s FOI Portal can help your organisation meet regulatory obligations with confidence and ease.